We have put together a step-by-step guide, to help your experience with us run as smoothly as possible. We have found that it helps if you know what to expect along the way, and of course if you have any questions about any of these steps let us know! We are here to help in any way that we can.
STEP ONE – CHOOSE YOUR SESSION LOCATION & STYLE
With RJN Photography you have the choice of having your session at our studio in Christies Beach, an outdoor location, or your own home. As you’ve browsed through our website, you probably have a feel for which one you would prefer. But if you’re having trouble deciding, you can always ask us for advice. We also offer three quite different styles of photography for your session – documentary, lifestyle, and portrait.
Our in-home sessions can be completely documentary style, with minimal to no guidance from the photographer. This is the approach we take with our family movies (and births!). Documentary photography is a great way to capture the day-to-day of your family life, from a “fly on the wall” perspective.
Our lifestyle sessions are gently guided, in a way that encourages natural interaction. These sessions include a good mix of natural smiles for the camera, and capturing the connections that you all share. Lifestyle sessions work in any location – studio, outdoors, or home.
Our portrait sessions are more structured. We will guide you through a series of poses, that are tailored to be flattering to you. Individually and together. These sessions are ideal if you are looking for a more traditional portrait experience. These sessions are usually studio sessions, but can also be outdoors.
STEP TWO – BOOK YOUR SESSION
Once you have decided where you would like to have your session, and the style that appeals to you, head to our booking enquiry form and fill out the details. We ask you questions on the form to help us understand what you would like from your session. So that we can tailor your session uniquely just for you!
Once we have received your enquiry, one of the team will contact you in the next 1-3 business days. We will answer any questions you may have, and book in your session for a time that suits you and your family. As a guide, we shoot studio and in-home sessions between 10am and 2pm Tuesday through to Saturday. Outdoor sessions are held in the late afternoon on Saturdays and some weekdays of the school holidays. After 3pm in Autumn/Winter and after 5:30pm in Spring/Summer are the best times for outdoor sessions.
A $50 booking fee is payable at the time of booking your session, to hold your spot in our diary. This will go towards the order you place once your photographs are ready.
STEP THREE – PLAN FOR YOUR SESSION
All of our sessions include a wardrobe consultation, so you don’t need to feel stressed about what to wear. Your photographs are about your beautiful family and the connections between you, not your clothes, but it’s important that you look and feel your best. This will help you relax properly during your session, so those natural interactions can happen. Comfortable and simple is best, and you can browse through our portfolios to see what other families have chosen. There are a few things we recommend you stay away from, so we can discuss that before your session. And you can even send us photos of your planned outfits if you want to!
What you need to bring or have with you will vary from session to session. So this is something we can discuss when you book in. For a newborn session you may like to bring a nice wrap and a soft toy that has special meaning. For a maternity session you may have several outfits, and you may like to bring an ultrasound picture and a little pair of socks or shoes. For family sessions, you may have sports team tops or something else that has special meaning to you as a family. The possibilities are endless, and it’s all about adding meaning to the photographs we produce for you. Water and non-messy snacks for the little ones are also a brilliant idea!
Have a think about how you would like to display your photographs. Browse the products page, and choose your favourites. Are you mostly doing this for yourselves, or do you have extended family to share the photographs with too? The style of session can help decide which products you choose. Documentary-style sessions look fabulous presented in an album with all of your photographs. Lifestyle sessions can suit a wall gallery of prints that capture emotion and tell a story. Studio portrait sessions produce stunning images for large single prints to display on your wall. Of course any photograph can be displayed how you choose, and we can work through these options with you.
If at any stage you have any questions, we are only a phone call or email away.
STEP FOUR – ATTEND YOUR PHOTOGRAPHY SESSION
Our sessions are super relaxed and fun, and many people are surprised at how much they actually enjoy it. Being in front of the camera isn’t usually a favourite thing for most of us, but we will make you feel comfortable and at-ease. Our sessions can vary in length from thirty minutes to three hours, so make sure you know how long to expect your session to be. And it’s best not to have anything else scheduled directly before or after your session, so that you can relax and be in the moment. Make the most of being together as a family, and most importantly have fun!
At the end of your session we will show you all of our beautiful product samples. This will give you an opportunity to see them in-person, and help you to decide how you would like to display your photographs in your home.
STEP FIVE – “LOVE” & SHARE YOUR SNEAK PEEK
In the week following your session we will post a sneak peek slideshow of a small selection of your photographs on our Facebook page. This is an opportunity for you to “love” and share this post with your friends and family, so that they can see your beautiful photographs. Make sure you have “liked” our page, and encourage your friends and family to do the same. We will contact you to let you know when the slideshow will be posted.
If you prefer your photographs not be shared on Facebook, this is absolutely OK. We only ever share people’s photographs with their permission.
STEP SIX – VIEW YOUR GALLERY AND SELECT YOUR FAVOURITES
Three weeks after your session we will send you the link to your private online gallery. This is the exciting bit! You get to see all of your gorgeous photographs! The very first thing to do when you receive your gallery link is to gather everyone together and watch the slideshow. Then, as you go through your gallery you can select your favourites by clicking the star under the photograph. Your gallery will be available for two weeks to make selections. You can also share the link to the gallery with extended family who may like to order photographs as well.
We will follow up with a phone call or email 1-3 days after we send you your galley link. You can ask any questions you have about the products, and we can help you with your selections.
STEP SEVEN – PLACE YOUR ORDER
We can guide you through your choices of products, that are best to display your photographs. Single digitals (with matching print) are $40, wall art starts at $285, print collections range from $200 – $1200 ($400 collection pictured above). We can come up with a selection to suit most budgets. Once you have made your selections, we can process your order. We accept payment via bank transfer or credit card (or cash in-person). We also have payment plans available upon request.
STEP EIGHT – COLLECT YOUR ORDER
Your beautiful finished products will be ready to collect in 4-6 weeks after you place your order. We will notify you when your order is ready, and you can collect it from the studio. Or we can deliver it to you for an extra fee. This part is very exciting, and we love to take a picture of you with your gorgeous photographs for our Instagram if you allow us! The favourite part of our job is seeing our satisfied clients.
STEP NINE – DISPLAY YOUR PHOTOGRAPHS
The whole process is now complete, and you have your beautiful finished products to display in your home. Hang your gorgeous prints on your wall, and choose a place for your albums or folio box on a shelf or coffee table. The quality of our products means that you will be able to enjoy your photographs for years to come.
STEP TEN – SHARE YOUR EXCITEMENT
Enjoy sharing your gorgeous photographs, and make sure to show family and friends your finished products. Anyone that loves what we’ve done, send them our way! For every family that you refer to us, who book in, you will receive a $50 voucher for your next visit with us. And they will receive a bonus print from their session. Word of mouth is huge for our business, and this is our way of saying thank you for sharing your excitement.
If you are happy with everything at the end – our service, your session, your photographs, and your gorgeous products – we ask that you go to our Facebook page and leave us a five star review. These are solid gold to small business, and we would appreciate it so much. If you have any feedback for us at all, about any step of the process, we would love to hear it. The best way for us to improve our service, is to listen to what our clients are saying.